Terms Of Service

Effective Date: 15 December 2025

1. Acceptance of Terms

Welcome to Kasselhoop Cheese. By accessing or using our website https://kasselshoop.co.za (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

2. About Kasselhoop Cheese

Kasselhoop Cheese ("we", "us", or "our") is a business operating in South Africa. Our Website provides information about our cheese products, services, and allows you to contact us or submit enquiries.

3. Use of the Website

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to use the Website:

• In any way that violates any applicable national or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate Kasselhoop Cheese, our employees, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website

3.2 Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Kasselhoop Cheese, its licensors, or other providers of such material and are protected by South African and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use

5. Product Information and Orders

5.1 Product Descriptions

We strive to provide accurate product descriptions and information on our Website. However, we do not warrant that product descriptions, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.

5.2 Pricing

All prices displayed on our Website are in South African Rand (ZAR) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

5.3 Orders and Availability

The submission of an order or enquiry through our Website does not constitute a binding contract until we confirm acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or problems identified by our fraud detection systems.

6. User-Generated Content

If you submit content to our Website through forms, comments, or other means, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our business operations.

You represent and warrant that:

• You own or have the necessary rights to the content you submit
• Your content does not violate any third-party rights
• Your content does not contain any defamatory, obscene, or otherwise unlawful material

7. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Kasselhoop Cheese. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

8. Disclaimers and Limitation of Liability

8.1 Disclaimer of Warranties

We do not warrant that:

• The Website will function uninterrupted, secure, or available at any particular time or location
• Any errors or defects will be corrected
• The Website is free of viruses or other harmful components
• The results of using the Website will meet your requirements

8.2 Limitation of Liability

To the fullest extent permitted by South African law, Kasselhoop Cheese, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

9. Indemnification

You agree to defend, indemnify, and hold harmless Kasselhoop Cheese and its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

10. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

11.2 Jurisdiction

You agree that any legal action or proceeding relating to these Terms or your use of the Website shall be instituted in the courts of South Africa. You agree to submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.

11.3 Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation, either party may refer the matter to mediation or arbitration before instituting legal proceedings.

12. Consumer Protection

Nothing in these Terms is intended to limit any rights you may have under the Consumer Protection Act, 2008 (CPA) or other applicable South African consumer protection laws. To the extent that any provision of these Terms conflicts with your rights under such laws, your statutory rights shall prevail.

13. Electronic Communications Transactions

These Terms and your use of the Website are subject to the Electronic Communications and Transactions Act, 2002 (ECTA). By using the Website, you consent to receive electronic communications from us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Kasselhoop Cheese concerning your use of the Website and supersede all prior agreements and understandings.

17. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: